Data & Analytics

Despite several years of technology evolution, rollouts of customer relationship management (CRM) software still pose challenges that are causing many companies to proceed with caution.

The official activation dates for the new U.S. Department of Homeland Security (DHS) and the nation's first Terrorist Threat Integration Center (TTIC) are fast approaching. But experts warn that true enterprise integration is many months, if not years, in the future.

SAP AG is readying a round of improvements for its line of customer relationship management (CRM) applications that it boasts will deliver more industry-specific functions.

One of the desires companies have when investing in large corporate intranets is to use them for e-learning. In most cases this is not a difficult task, since content management can be driven from the top.

SAS Institute Inc. is expanding its line of business intelligence software in a bid to help users apply in-depth analytics to their supply chain processes

Microsoft Corp. has announced plans to embed an analytical reporting engine in the upcoming 64-bit version of its SQL Server database, adding another element to the decision-support capabilities it offers to corporate users.

The big winter storm that shut down many federal government operations in the District of Columbia didn't hurt Mattress Giant Corp. That's because of a company decision to make teleworking an essential part of its IT strategy.

After their eight years in retail business intelligence, building to offer retail technology services from analytics to point of sale implementation