Tom Li

Telecommunication and consumer hardware are Tom's main beats at IT World Canada. He loves to talk about Canada's network infrastructure, semiconductor products, and of course, anything hot and new in the consumer technology space. You'll also occasionally see his name appended to articles on cloud, security, and SaaS-related news. If you're ever up for a lengthy discussion about the nuances of each of the above sectors or have an upcoming product that people will love, feel free to drop him a line at [email protected].

Articles by Tom Li

Digital Transformation Week 2020: Telus says offloading 4.1M support calls to AI improves customer and employee satisfaction

Service quality and customer support go hand-in-hand when it comes to customer service. For Telus, one of Canada’s largest mobile carriers, digitally transforming the...

Google Pixel Buds 2020 vs Microsoft Surface Earbuds

two of the most interesting wireless earphones go head to head. Which one will come out on top?

Ontario’s $150 million connectivity fund open for application

Ontario's $150 million connectivity fund aims to improve rural area connectivity.

Tom’s Thoughts – What Canadians will be missing without the Microsoft Store

Ten years after it opened its doors in 2009, Microsoft recently announced that several Microsoft Stores are shutting down, including all seven in Canada,...

Dell releases new XPS Desktop computers

Dell's new XPS Desktop PCs use Intel 10 core processors and Nvidia graphics.

Intel details Thunderbolt 4, devices coming later this year

Intel details new Thunderbolt 4 specifications.

Nearly 70% of Canadian transport and logistics companies are using outdated tech

With so much riding on last-mile delivery, organizations shouldn't skimp on the tech that's running it.

Google scoops up North’s Focals smart glasses

Google acquires Focals by North, development team to stay in Canada.

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