Susan Maclean

North Shore Credit Union uses customer relationship management (CRM) tools in a member-first context to market one on one to their most active, profitable and engaged members.

As Cap Gemini Ernst & Young Canada

"For too long, we

Hewlett-Packard Canada Co. opened its new Cooltown Tuesday to show its Canadian customers the potential of mobility and help them transform businesses to give customers the benefits of intelligent connected devices.

Bringing mobile technology and automated teller machines (ATMs) together to lower costs of delivering transaction capabilities to convenience-seeking customers is a cracking good idea, according to NCR Canada Ltd.

BankWorks is a global research and consulting firm specializing in financial services and technology along with a recent entry into distance learning via satellite communication network. Helen Sinclair, BankWorks' CEO and former president of the Canadian Bankers Association, talked to us from her Toronto office.

What does it indicate when a vice president of an application hosting department has to move his office five times in a year to handle his department's growth? Possibly that the company is effectively mining a mother lode of opportunity.

I've recently had a behind-the-scenes peek at the Sun Microsystems computing support of the West McLaren Mercedes Formula One team at the Montreal Grand Prix. That's an exciting world of speed and daring and using the latest technology to outdistance the competition.