I was working as a summer student for a company upgrading client software. One day I arrived back in my office after to find a nasty voice mail message from a manager that I had finished updating. The gist of the message was his printer would no longer print and that he was going for coffee and the problem better be fixed by the time he was done. Not wanting to stir muddy waters, I rushed back to their office to begin troubleshooting.

After a quick test I found that they were indeed having a printer problem, so after a quick moment of indecision I leaned over and switch their printer on which miraculously fixed the printer problem. Not wanting the user to know that they had an I-D-10-T problem, I placed a small sticky on their monitor that read “Printer Problem Solved”.

Chris Wright, Alberta