On the one hand IT departments can boast they’re terrifically productive and efficient. On the other, there’s only so many applications that can be put into the cloud, so many responsibilities to be handed to a shrinking number of staff. Eventually, something (or someone) breaks.
McDonald argues that it’s time organizations thought about leveraging technology to drive growth, a strategy that would value IT departments more.
Currently a freelance writer, I'm the former editor of ITWorldCanada.com and Computing Canada. An IT journalist since 1997, I've written for several of ITWC's sister publications including ITBusiness.ca and Computer Dealer News. Before that I was a staff reporter at the Calgary Herald and the Brampton (Ont.) Daily Times. I can be reached at hsolomon [@] soloreporter.com
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