I’ve always been lucky when it comes to staffing. I employ people I’m very happy with, and despite high turnover within the industry, I’ve always managed to retain key people. There are many reasons for this, but hopefully, one of them is because I treat them well and let them develop professionally.

However, although I’ve been lucky and able to keep turnover down, from time to time, we take on small projects that require temporary staff – and that exposes me to the horror of recruiting. I hate it. All those r