Outsourcing fails the grade

Through 2003, senior executives will give failing grades to 50 percent of all outsourced IT deals because they don’t deliver the anticipated value, according to Gartner Inc.

One problem is that many companies have failed to develop a comprehensive strategy and instead try to fix problems and change contracts on the fly. Gartner estimates that fewer than 30 percent of companies have formal plans for managing long-term relationships with external IT service providers.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

IT World Canada Staff
IT World Canada Staffhttp://www.itworldcanada.com/
The online resource for Canadian Information Technology professionals.

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now