San Mateo, Calif.-based customer relationship management (CRM) software maker E.piphany Inc. has announced that it is shipping two new products to help companies in the telecommunications and finance markets increase sales volume.

Interaction Advisor for Telecommunications and Interaction Advisor for Retail Finance take historical data to help upsell and cross-sell to customers who contact a company by phone or e-mail, according to E.piphany. Pricing starts at US$100,000.

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