Old friends and new stories

While all user conferences are, at least nominally, about users, Information Builders Inc.’s Tech Summit ’99 seemed to have an especially strong focus on letting users tell their stories to other users.

The user focus was evident from the beginning of the conference when a group of IBI users, who had earned recognition as Laureates from the Computerworld (U.S.) Smithsonian Awards program, were trotted out on stage, medals gleaming around their necks, in order to achieve recognition from their peers in the audience.

After that, a surprisingly high proportion of users headed into the seminar rooms to talk about their own experiences with IBI-based systems. Here are just three of their stories.

Royal & SunAlliance

The Toronto-based insurance company attended last year’s Tech Summit as well, but this time it was Andr