In the months following the Y2K transition, governments and institutions around the world produced follow-up reports, complete with recommendations and lessons learned. Now, with more time behind us and, for the federal Information Technology community at least, a 2004 deadline looming for Government On-line, Lac Carling Governments’ Review spoke with executives across the country to see which lessons have taken — and which might be useful in terms of electronic service delivery.

From Y2K to ESD

On Jan. 1, 2000, the combined efforts of business and governments

everywhere ensured that the world was much the same place it had been

the day before. With minor exceptions, the world’s critical computer

systems kept our vital services functioning normally.

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