Differentiate your business with a cloud contact center

Differentiate your business with a cloud contact center

It is critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud solutions as...

January 10th, 2016 IT World Canada Team

Open Text content management now on BlackBerry

Open Text content management now on BlackBerry

Open Text Corp. is expanding its enterprise content management (ECM) offerings to the mobile device starting first with the BlackBerry....

March 23rd, 2010 Kathleen Lau

Sunnybrook digitizes patient records

Sunnybrook digitizes patient records

Toronto-based Sunnybrook Health Sciences Centre is in the final stage of a long-term strategy to digitize patient records, having just begun...

February 25th, 2010 Kathleen Lau

Adobe offers smartphone access to workflow apps

Adobe offers smartphone access to workflow apps

Business users of Adobe LiveCycle workspace will now be able to access and act on "task lists" for their projects...

October 5th, 2009 Joaquim P. Menezes

Oracle launches Siebel sales content delivery product

Oracle launches Siebel sales content delivery product

Oracle launched today its Siebel Personalized Content Delivery closed-loop marketing system geared toward life sciences organizations. The application lets salespeople...

April 29th, 2008 Briony Smith

Five open source projects worth pursuing

Five open source projects worth pursuing

On the TV show American Idol, contestants are weeded out weekly, victims to the popular vote and, of course, a...

July 5th, 2007 Kathleen Sibley

Eight ways to go green

Eight ways to go green

You don't have to drive a Prius, have a worm bin out back, or keep a picture of Al Gore...

June 13th, 2007 Michael Gowan

Australian tax office seeks relief in CRM

Australian tax office seeks relief in CRM

The Australian Taxation Office is approaching the end of the second phase of its A$450 million (US$343 million) change program...

August 3rd, 2006 Rodney Gedda

Nightingale helps speech centres sound sweeter

Nightingale helps speech centres sound sweeter

Its goal is to provide speech-language and hearing services to Nova Scotians when and where they need them. And that's...

January 25th, 2006 Lisa Williams