In Dante’s Inferno, the 14th century poet-cum-philosopher wrote about the nine circles of hell. Shaped like a funnel, each circle...

November 15th, 2005 Vanessa Ho

IRS puts its money on ITIL

IRS puts its money on ITIL

In the early 1990s the Internal Revenue Service (IRS) faced a major crisis. The tax administration found itself in the...

September 18th, 2003 Blair McQuillan

Independent Linux certification promoted

Independent Linux certification promoted

Linux Australia is holding a seminar next month on the need for Linux certification in the workplace. Evan Leibovitch, head...

August 5th, 2003 Howard Dahdah

The essential elements of e-mail

The essential elements of e-mail

A good e-mail message will communicate your thoughts quickly, clearly and concisely, says Sheryl Lindsell-Roberts, author of Business Writing for...

July 11th, 2003 CIO U.S. staff

Top dogs grapple over the concept of Web services

Top dogs grapple over the concept of Web services

While the development of Web services continues to peak the interest of IT departments worldwide, management higher-ups are still not...

June 13th, 2002 Carly Suppa Network World Canada

Greg Enright: More to conference lunches than food

Greg Enright: More to conference lunches than food

The most useful information coming out of conferences and trade shows is often gleaned not on the floor or in...

February 21st, 2002 No Author

Business as usual in Middle East

Business as usual in Middle East

Aptec ME, one of the Middle East's major regional distributors, saw revenue growth of 43 per cent in the three...

November 28th, 2001 Mita Srinivasan