B.C. Automobile Association ramps up intranet

B.C. Automobile Association ramps up intranet

The British Columbia Automobile Association is planning to add wikis, executive blogs and enhanced forms with added functionality to an...

May 29th, 2008 Kathleen Lau

Major UK building society fined over lost laptop

Major UK building society fined over lost laptop

The U.K.'s financial services regulator has levied a heavy fine against the nation's largest building society over a stolen laptop...

February 13th, 2007 Jeremy Kirk

HealthSource Plus boosts its workflow

HealthSource Plus boosts its workflow

For HealthSource Plus, new customer relationship management (CRM) software was more about improving business processes than about acquiring a shiny...

May 26th, 2005 Ryan B. Patrick

Microsoft targets small retailers

Microsoft targets small retailers

Microsoft this week unveiled point-of-sale software designed to help small retailers automate sales, inventory and store management tasks. Sophisticated POS...

May 23rd, 2005 Ann Bednarz

Privacy faces an uphill battle

Privacy faces an uphill battle

While admitting his own boss occasionally goes off the deep end when commenting on privacy — or the lack thereof...

March 17th, 2005 Chris Conrath

A tangled knot

A tangled knot

Once upon a time, according to Greek legend, a lowly peasant named Gordius entered the public square of Phrygia in...

May 27th, 2004 Ryan B. Patrick

Intuit strides into CRM market

Intuit strides into CRM market

Tax software maker Intuit Inc. has thrown its hat into the customer relationship management (CRM) ring with its new QuickBooks...

August 26th, 2003 Rebecca Reid

Banks push IT to help link customer data

Banks push IT to help link customer data

Information technology leaders and executives at the Bank Administration Institute's Retail Delivery Conference last week in Anaheim, Calif., vowed that...

December 16th, 2001 Lucas Mearian

Users are ramping up Web services

Users are ramping up Web services

While the concept of Web services interests users, many are just starting to cut through the vendor hype surrounding the...

September 20th, 2001 Kathleen Ohlson