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South Africa looks to become global call centre

There is a belief, almost pervasive in the South African call centre industry, that an opportunity exists for South Africa to become a leading international call centre destination. Almost surprisingly, analysts agree, but note that differentiation and the provision of a quality product are key to the country

These are a few of your favourite things

I’ve spent some time now poring over the results of the CIO Insider Survey and speaking with several CIOs about what’s behind some of...

Lenders sue BCE over Teleglobe debacle

BCE Inc. has had a lawsuit filed against it by several Canadian banking institutions over a loan of US$1.25 billion to subsidiary Teleglobe Inc.


We all want to do the right thing to help our community. Some of us buy cookies from kids who come to the door; others attend charity dinners or write cheques to favourite causes. Bill Young took this desire to do the right thing a step further.

Panel discusses state of wireless

For a variety of reasons wireless technology has faced an uphill battle in North America. While Asia and Europe are embracing mobility with a passion, especially in the realm of instant messaging and voice where some areas approach 80 per cent market penetration, Canada and the United States are lagging behind.


Give it up and have a doughnutSo you have an idea for a computer product? So you spend months, maybe years perfecting ...

Venture Capital pays off for Interstar Technologies

In 1998, Interstar Technologies' president and co-founder Mike Di Perno realized that his two-year-old company needed a...

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