Instagram accounts suspended due to a mysterious outage

At around 1.30pm UK time on October 31, Instagram experienced a strange outage that suspended thousands of user accounts.

However, after a brief outage last night, the accounts were restored and the company said it had resolved the issue, which had temporarily suspended users’ accounts without notice. The Meta-owned company has not revealed what caused the problem.

“We’re aware that some of you are having issues accessing your Instagram account. We’re looking into it and apologize for the inconvenience,” Instagram said.

Screenshots show how many people are being blocked at the same time. “We suspended your account on October 31, 2022,” the warning says. It is unclear how widespread the problem is.

Accounts are being suspended, but some users also lose followers, most likely because other users have been excluded from the social media service.

The account is no longer “visible to people on Instagram right now,” according to the notice, because it is in breach of community guidelines.

The notice allows users to challenge the decision within 30 days, but many users have complained on Twitter that they were simply referred to a black screen when they tried to appeal the decision.

However, Instagram has revealed that there is a problem at its end, and Instagram did not actively lock accounts. Instagram explained in a tweet: “We’ve resolved this bug now – it caused people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers. Sorry.”

The sources for this piece include an article in The Sun.

IT World Canada Staff
IT World Canada Staff
The online resource for Canadian Information Technology professionals.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

ITW in your inbox

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

More Best of The Web