Google’s Bard AI to reach 2 billion users

Google’s experimental chatbot Bard could reach two billion users and improve search, a director said.

Bard, which lets users brainstorm and fetch information with AI, could attract more customers, said product lead Jack Krawczyk. Google plans to integrate Bard with Google Assistant, which lives on over a billion devices. This could introduce AI to more people and change the way consumers gather information, Krawczyk said.

Bard’s web traffic grew two per cent in October to 8.7 million, but chief rival ChatGPT grew faster. Google Search traffic fell 0.4 per cent in October, analysts said. Krawczyk said his mandate is to improve Bard’s helpfulness, not monetization. Retention has varied over time, he said.

Bard recently stumbled after people wanted to use it in “record numbers,” Krawczyk said. OpenAI also reported a major outage in ChatGPT on the same day.

Krawczyk said Google is still learning how to most effectively accommodate large swaths of people, adding it was a challenge “over a span of a couple of minutes.” He said the surge reminded him of what Google Search faced upon news of pop star Michael Jackson’s death in 2009.

The sources for this piece include an article in Reuters.

IT World Canada Staff
IT World Canada Staff
The online resource for Canadian Information Technology professionals.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

ITW in your inbox

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

More Best of The Web