Cox Communications aka Cox Cable, a digital cable and telecommunications provider that provides Internet, television and telephone services in the United States, has been hit by a data breach after a hacker gave a support agent access to customers’ personal information.
Customers received letters this week, informing them that Cox Communications, on October 11th, 2021, suffered a data breach that may have potentially revealing their private information.
Details of the incident were not disclosed, but it was concluded that the hacker likely used a social engineering attack to gain access to the company’s internal systems, where customer information was stored.
The data breach exposed the following sensitive information for some customers:
- Telephone number
- Cox account number
- Cox.net email address
- PIN code
- Account security questions and answers
- and/or the services customers receive from Cox.