BEST OF THE WEB CEO Apologizes After Firing Employees Via Zoom

Vishal Garg, the CEO of, has publicly apologized for his poor and insensitive handling of layoffs at the mortgage company after a video of him firing 900 people last week went viral and drew scathing criticism on social media.

Garg said he had “blundered the execution” of communicating the layoffs.

“I realize that the way I communicated this news made a difficult situation worse,” Garg said in a letter released Tuesday.

The CEO reasoned that market, performance and productivity as factors leading to the decision to lay off employees in the US and India. was founded in 2016 and is headquartered in New York. Through its online platform, offers mortgage and insurance products to homeowners.

IT World Canada Staff
IT World Canada Staff
The online resource for Canadian Information Technology professionals.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

ITW in your inbox

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

More Best of The Web