It’s no longer news that more and more business groups are bypassing the IT department and going ahead with their own to source and deploy technology that support their campaigns.
However, a recent survey by analyst firm IDC points to a growing fundamental rift between how IT managers and business managers view the value of IT organizations to an enterprise company’s big data and data analytics projects.
“Lines of business are taking a lot of the analytics work for business reasons,” said Pamela Prentice, chief research officer at SAS Institute which commissioned the IDC survey.
Business groups have become more enabled while many see IT groups as overburdened with operational projects to be attend adequately to business groups, she said in an interview with online technology publication Computerworld.com.
While IT managers view their departments as enablers, a growing number of business managers see the IT shop as a stumbling block, according to a poll of 578 business executives, managers and IT managers.
As many as four in 10 IT managers identified their departments as primarily responsible for pushing analytics initiatives forward. However, only 25 per cent of business leaders perceived the IT department as the ideal leader of analytic strategies.
About 38 per cent of respondents indicated that the majority of their analytics staff did not come from IT but from a centralized analytics group. Twenty per cent said the analytics group determines the department’s analytics strategy.
IT leaders had a more positive view of their department’s role. About 65 per cent of IT managers indicated they were either “satisfied” or “very satisfied” with existing staff, technology and processes used in analytics projects. Only 57 per cent of business managers shared the sentiment.