Managed Services & Outsourcing

Zoho announces Zoho Billing for SMBs, talks GenAI

Lynn Greiner - September 21, 2023

ServiceNow marries key products with generative AI in Now Platform Vancouver release

Ashee Pamma - September 20, 2023

Coffee Briefing Jun. 20 – Clik2pay announces new plugin; Google Canada opens applications for Startups Accelerator; Yardi creates home filter to help wildfire evacuees;...

Breanna Schnurr - June 20, 2023

New Aptum study explores how best to combat unforeseen cloud costs

Paul Barker - December 1, 2022

Hybrid multi-cloud managed service provider Aptum this week released Part Three of its annual Cloud Impact Study 2022, with the main takeaway being that...

Cataleya and Springboard partner to combine business intelligence and global infrastructure in a single solution

Ashee Pamma - September 29, 2022

UK-based provider of business intelligence solutions for telecommunications carriers Springboard has announced that it has partnered with Singapore-based provider of real-time communications software and...

Coffee Briefing-September 27, 2022 – OpsGuru achieves AWS Premier Tier Services Partner Status; ServiceNow launches Now Platform Tokyo; Eleven-x announces smart parking solution; and...

Ashee Pamma - September 27, 2022

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed last week’s Coffee...

Continuous scanning key to keeping SMBs safe: Report

Paul Barker - August 5, 2022

The goal of implementing Zero Trust security is finding its way into small and medium sized business (SMB) environments, and a vital step involves...

U.S.-based cyber insurance broker expands to Canada

Howard Solomon - August 2, 2022

DataStream Insurance, which partners with IT consultants, MSPs and VARs, is now signing customers here

Microsoft suffers late Wednesday night outage of Teams and integrated services

Lynn Greiner - July 22, 2022

Microsoft's cloud-based products with Teams integration suffered an outage Wednesday night and early Thursday morning Eastern time, according to a report by Bleeping Computer...

Adaptavist selects Toronto as its new North American HQ

Paul Barker - July 11, 2022

Adaptavist, a company that specializes in helping companies overcome digital transformation challenges, has announced the opening of its new North American headquarters in Toronto. According...

One in four SMBs would leave their MSP over quality issues: Report

Paul Barker - July 5, 2022

A new report from Action 1 Corp. has found that upwards of 23 per cent or close to one in four small and midsize...

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IT service management is key to enterprise digital transformation, says new BMC report

Zoho announces Zoho Billing for SMBs, talks GenAI

ServiceNow marries key products with generative AI in Now Platform Vancouver release

Canada to get its first AWS Local Zones in Toronto and Vancouver

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3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...