Clustering: How Ontario took on customer service

Since 1998, the Ontario Public Service (OPS) has been driven by a new vision of government, meant to be customer-centred, focused on its core business, streamlined and integrated, and accountable for delivering results.

HyperSCSI touted for low-cost SANs

A new Ethernet-based network storage protocol, designed for the transfer of SCSI (small computer system interface) data and commands over networks, is being positioned as a lower-cost alternative for localized storage area network (SAN) implementations.

Wireless collaboration set to go

Collaborative computing is about information and the ability to access it without limitations. One limitation that persisted was that of the wired world.

IT managers beware instant messaging packages

Instant messaging, long considered the PC equivalent of cellphone text messaging, is moving into the corporate world and IT managers had better be ready for it, says IBM Corp. subsidiary Lotus Software Group's vice president for messaging solutions Ken Bisconti.

ERP Embraces the Internet

The client/server architecture that ushered in the ERP industry is about to be left behind for good.

New twists in cabling

Wireless technologies such as Wi-Fi, Bluetooth and 802.11a are hot network topics, but more than 90 per cent of LANs are still hardwired. While the different cable types in LANs are fairly standard and unchanging, companies are using new technologies to make the most of their wiring infrastructures.

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No slowdown in sight for dynamic tech hub in Mississauga

Did you know that Mississauga is home to nearly 1,000 IT companies? Not many do. Perfectly situated between Toronto and Waterloo in Canada’s Innovation...

Know yourself as well as you know your enemy

While not new, asymmetric warfare – in which a force employs proxy battles, disinformation campaigns, and other nontraditional and thus unpredictable tactics – remains...

Critical infrastructure is the new front line

By Rick Peters Threat actors eager to maximize disruptions and payouts have a new and compelling target – critical infrastructures such as factories, transportation networks,...

Investing in your network infrastructure: The key to ensuring future growth for Canadian companies?

Telstra and Pulse (a 30,000-member online IT community) recently surveyed 100 technology decision-makers at Canadian companies to understand their network infrastructure priorities. They uncovered...