The role of grids is on the cusp of a fundamental change. Grids are shifting from being essentially IT infrastructure tools that tie together computing resources to playing a more central role in delivering and providing services to researchers. At the same time, the use of grids is also morphing from one that was exclusively the purview of academics and researchers to a state where organizations view grid technology as critical infrastructure needed to support their business operations.
EMC has announced Documentum eRoom Enterprise version 7.3, a new version of its collaboration software. The new release includes a number of enhancements that make it easier for managers to oversee multiple projects and let researchers more easily share their work with colleagues.
Earlier this month, UniPress Software Inc. rolled out FootPrints 6.0, a new version of its Web-based help desk software. The company believes that some of the new and existing features of its software package might make it useful for a second purpose beyond running a help desk
The terrorist attacks of Sept. 11 are likely to force many companies to rethink how they bring people together to work. In a climate such as this, videoconferencing needs to be re-evaluated as a collaboration tool.