Paul Glen

Articles by Paul Glen

Clawing through change

Some of the most important lessons I've learned about transforming organizations came from the struggle to shed an unpleasant habit. During high school and most of college, I was a fingernail biter. It's one of those nasty nervous habits that no one feels good about. My jagged, raggedy, nibbled, nubbin nails were a constant source of embarrassment.

Job satisfaction: it’s highly overrated

Few managers are genuinely surprised when the results of an employee satisfaction survey are revealed. You really don't need the science of statistics to know that people aren't entirely pleased with every aspect of their work lives.

Job satisfaction: It

Few managers are genuinely surprised when the results of an employee satisfaction survey are revealed. You really don

Stop ‘gathering’ IT requirements

Over the years, I've come to the conclusion that one of the most destructive notions circulating inside technical groups involves

Think like an archaeologist

If you'd like your IT projects and department to run more efficiently and effectively, you probably need to develop a keen appreciation for the work of archaeologists.

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