Articles By Paul Glen

You can’t outsource retention

You can’t outsource retention

Excuse me?" I said to my new boss with barely concealed incredulity. "You shouldn't thank your people for just doing...

July 16th, 2007 Paul Glen
When good IT managers do bad things

When good IT managers do bad things

We've all seen it happen. Self-destruction. Career-limiting be...

March 22nd, 2007 Paul Glen
The wages of fear

The wages of fear

In the circles of power, fear is often admired as a potent motivator. In his classic discourse on power politics,...

April 11th, 2005 Paul Glen
Are you a scary boss?

Are you a scary boss?

I'll never forget the first time I learned that one of my subordinates was afraid of me. A talented young...

March 14th, 2005 Paul Glen
The boss-subordinate connection

The boss-subordinate connection

Wouldn't it be nice if every boss came with a standard API? It would be so easy to look at...

February 7th, 2005 Paul Glen
Growing new IT managers

Growing new IT managers

Where will your next generation of IT managers come from? For most senior IT leaders, the answer is that they...

January 31st, 2005 Paul Glen
Considering a problem’s nature

Considering a problem’s nature

Those of us in IT tend to see the world through the lens of problems and solutions. Our entire work...

November 11th, 2004 Paul Glen
Don

Don

I’ve discovered that most of the time, when executives tell me that “what we need around here is more accountability,”...

September 30th, 2004 Paul Glen
Accountability versus blame

Accountability versus blame

I've discovered that most of the time, when executives tell me that "what we need around here is more accountability,"...

September 27th, 2004 Paul Glen
The wrong stuff

The wrong stuff

Now that IT departments are starting to do just a little recruiting, it's time to think about how to hire...

July 5th, 2004 Paul Glen