Grant Buckler

Articles by Grant Buckler

IT pros give back to communities

Canadian employers are increasingly encouraging employees to volunteer for non-profit and community groups, and in many cases giving them increased scope to do so -- on company time

Ordering help desk services, Amazon.com style

Service request management is designed to make asking for technology assistance as easy as ordering pencils. So how come more IT managers aren

The layered effect for IT security

“The old days, when you could just turn on your desktop anti-virus product — I think those days are long behind us,” says...

OLAP lab feels out fabric

Dalhousie University, Liquid Computing forge partnership on OLAP research

A dictionary of markup languages

There's an alphabet soup of tools with which to create and share information. Here's how to make sense of them all

Smart convergence

The security guard and the information technology (IT) security specialist have a lot in common

NW-07-10-providers-accenture

Donald Rippert

Cutting the Cord

Even though wireless has undeniable appeal, embracing it is certainly not without risk. Here's some advice from a variety of experts on how to perform your 'high-wireless act' without taking a fall.

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