Grant Buckler

Articles by Grant Buckler

Public Sector Check-Up

Our discussions with some of the nation

Getting a Grip on CRM

For all its promise, the record on customer relationship management is not encouraging. CRM is supposed to help businesses retain customers, increase revenues and spend their money more wisely.

Getting e-ducated

With the concept of blended learning, electronic education is moving forward by taking a lesson from the past

The Art of the Predictable

Customer relationship management (CRM) is on every organization

How Does Your Partnership Grow?

Though you couldn

Taming the databeast

With customer data now crucial to corporate survival, it

Feeding the hungry enterprise

As organizations develop an ever-increasing appetite for bandwidth, several options are presenting themselves for helping IT managers to cope with the problem. Here

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