Articles By Grant Buckler

Six Keys to Unlocking the Power of Knowledge Management

Six Keys to Unlocking the Power of Knowledge Management

If one thing is clear about knowledge management, it is this: you can't shrink-wrap it.Vendors of knowledge-management tools are understandably...

August 31st, 2001 Grant Buckler
Cross-Canada CIO Check-UP

Cross-Canada CIO Check-UP

NewfoundlandThe Internet currently dominates Newfoundland's information technology concerns. Harry Hutchings, the province's chief information officer, says security in an increasingly...

February 28th, 2001 Grant Buckler
Helping Customers Help Themselves

Helping Customers Help Themselves

Customer Relationship Management has put on a new face in the few short years it's been around. In the mid-1990s,...

January 31st, 2001 Grant Buckler
Tapping the Global HR Market

Tapping the Global HR Market

It's hard to find good help these days - especially the IT variety. With Year 2000 projects in full swing...

October 25th, 2000 Grant Buckler
Yours for the Asking

Yours for the Asking

Wondering how the rest of the organization views the work of the IT department? Well, as the saying goes, all...

October 24th, 2000 Grant Buckler
Will the Lights Go Out?

Will the Lights Go Out?

Ten seconds to midnight, December 31, 1999. Megacorp's brightly lit computer centre hums with the sound of servers. The sprawling...

October 24th, 2000 Grant Buckler
New Rules of Engagement

New Rules of Engagement

How times have changed for consultants. Once the Don Juans of the IT world, they briefly courted their prospective partners,...

October 24th, 2000 Grant Buckler
All Together Now…

All Together Now…

Ask Chief Information Officer Duncan Vickers what his role is in day-to-day information systems work, and he'll start by saying...

September 30th, 2000 Grant Buckler
Putting The Right Foot Forward

Putting The Right Foot Forward

Large IT projects have a notoriously high failure rate, and more often than not the reasons for failure can be...

July 31st, 2000 Grant Buckler
Convergence and the CIO

Convergence and the CIO

As any orator will tell you, if you want to communicate to the best of your ability you need a...

February 29th, 2000 Grant Buckler