Grant Buckler

Governments are collecting increasing amounts of data about their citizens, and the need to handle all of it in a secure way is motivating ministries, departments and agencies to improve their IT security infrastructures. Although some are embracing the new defence imperative willingly and quickly, others are finding it a much tougher challenge.

Canada is getting an early jump on applications that make use of emerging development environments. Study these examples

Sometimes called voice over wireless LAN (VoWLAN) or voice over Wi-Fi, early adopters are trying a technology that's producing real benefits in the health-care sector. But that's not the only market

A health-care provider replaced its six-line private branch exchange, which required a receptionist to manually transfer calls, with a unified communications system designed to route existing customers to the scheduling department

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In early February, Novell announced a management blueprint that maps processes defined in ITIL to technologies developed by Novell and its business partners. According to Novell, the blueprint is built on open standards and is the next step in a plan to offer the industry

With IT execs eyeing increased investment in voice technology, the future looks rosy for VOIP vendors. Transat Tours and Peel District School Board are two Canadian organizations that have recently gone the Voice Over Internet Protocol route. We talked to their CIOs to find out how the implementation process went and what VOIP has done for their business.

Canada