Articles By Grant Buckler

A users

A users

Mobility and software as a service are changing customer relationship management and sales force software. Upstart Salesforce.com has made a...

July 3rd, 2008 Grant Buckler
How to block intruders

How to block intruders

In simpler times, simpler security tools were enough – stick a firewall at the edge of the network and relax....

May 8th, 2008 Grant Buckler
Security feature: Getting defensive

Security feature: Getting defensive

Governments are collecting increasing amounts of data about their citizens, and the need to handle all of it in a...

March 10th, 2008 Grant Buckler
Five Canadian RIAs you can learn from

Five Canadian RIAs you can learn from

Where the desktop meets the web, we find the emerging category of rich Internet applications. Online, but with the smoother...

February 21st, 2008 Grant Buckler
VoIP without the wires: a VoWLAN primer

VoIP without the wires: a VoWLAN primer

At Jewish General Hospital, you won’t hear the buzzers triggered by patients’ call buttons, and you won’t hear the public...

December 18th, 2007 Grant Buckler
Vancouver’s Nurse Next Door operates on its PBX

Vancouver’s Nurse Next Door operates on its PBX

John DeHart and Ken Sim knew there was a good market for home-care services for seniors. Both have hired caregivers...

December 6th, 2007 Grant Buckler
Test for the worst: Business continuity action plans

Test for the worst: Business continuity action plans

The statistics are disturbing. An IDC Canada study released in August found only one quarter of Canadian organizations have a...

October 22nd, 2007 Grant Buckler
Map your ITIL strategy

Map your ITIL strategy

The move is a boost for an industry standard that is already on the rise, said Stephen Elliott, research manager...

September 3rd, 2007 Grant Buckler
A tale of two changing voices

A tale of two changing voices

VOIP vendors are enjoying a boom market these days, and there are plenty of surveys around to confirm that fact....

August 31st, 2007 Grant Buckler
Couche-Tard ditches general ledger for BI tools

Couche-Tard ditches general ledger for BI tools

Canada’s largest convenience store operator hopes the introduction of new software will make financial reporting in its Quebec operations a...

August 8th, 2007 Grant Buckler