Graham J. McFarlane

An outsourcing deal has to be monitored to make sure goals are met and there’s a healthy collaboration. Last in a series

Overseeing an IT outsourcing arrangement takes time and preparation. Here's why

An outsourcing deal has to be monitored to make sure goals are met and there's a healthy collaboration

Looking for an IT staffer with skills to relate to business users? There are a number of Canadian institutions teaching them what they need to know

Difficulties with staffers have to handled quickly, says this columnist. Read how they can be resolved

Angry enough at a vendor or supplier to sue? Think about what it will cost in time and money

Do you have an IT management issue that you want to discuss or have some help resolving? Graham McFarlane, a long-time IT management consultant who has worked with IBM Canada for 10 years, begins his blog for ITWorldCanada.com and he just might have the answer you’re looking for.