Graham J. McFarlane

New and relatively untried technology may be tempting to implement. But don

By investing a little time up front, the CIO can save a great deal of it later on

Leadership and management are two different things. But you can

Having a standard IT management framework model has several benefits, not the least of which is enabling various stakeholders to have a better understanding of IT. That

Think twice before you start legal proceedings against one of your vendors. You may find yourself in a legal quagmire.

Explaining IT to non-technical management should not be complex. Simplifying the IT model clarifies business/IT roles and responsibilities, and paves the way to integrated teamwork

Are CIOs, as the title implies, really the custodians of all corporate information? The reality seems to argue against this notion. But there may be changes in the wind.

Outsourcing IT services to offshore companies has become a fact of life for North American businesses. But without proper planning, CIOs can find themselves headed into stormy seas. How do you ensure that your offshore excursion doesn't land you on the software development version of Gilligan's Island?