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Frank Hayes

Articles by Frank Hayes

IT training can get messy

Frank Hayes -
How do you train users? There are two basic approaches. In the first, you start by showing the users all the features of the new system and then eventually demonstrate how they can do the specific things they

Opinion: US$178B worth of baloney

Frank Hayes -
The breathless headline on the press release reads:

Learning project puts harsh reality before theory

Frank Hayes -
What

What does Paris Hilton have to do with your job?

Frank Hayes -
Data-theft victims had no problems being notified when Paris Hilton

Migration Miracle

Frank Hayes -
Let

U.S. Navy nails Internet usage policy

Frank Hayes -
Here

Confusion surrounds Open-sourcing of Java

Frank Hayes -
It

Customers fund Microsoft’s lawyers

Frank Hayes -
According to Microsoft
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