Denise Pappalardo

If you had trouble dialing into AT&T Corp.'s Internet network Tuesday you were not alone.

It's not likely that users will soon see modems that exceed 56Kbps on store shelves, but it is also not impossible.

Multinational service providers are beefing up managed converged network services with new guarantees and cost-effective call-routing features.

The battle over ISP service-level agreements rages on as Cable & Wireless PLC this week rolls out enhancements to its performance guarantees.

AOL 5.0 was an unmitigated disaster for the on-line giant. Soon after its release, users began complaining about network settings getting blown away, key Windows files being rewritten and, in some cases, PCs becoming utterly inoperable.

A class action lawsuit filed against WorldCom Inc. and key executives Tuesday in the U.S. District Court in Southern Mississippi claims that executives knowingly inflated the company's stock price and then sold shares for their own personal benefit based on fraudulent information.

AOL 5.0 was an unmitigated disaster for the online giant. Soon after its release, users began complaining...

UUNET Technologies Inc. is upping its dedicated Internet-access service-level agreements (SLA). The WorldCom Inc. company announced new...