Charles E. Belford

Over the last ten years companies have spent like crazy on information technology

Business line managers are not technology managers; everybody

A Web site permits you to extend the scope of your organization

It took your management team a considerable time to put together a workable business strategy for the company's Web site but that finally got hammered out.

An e-vision, whatever else it does, must firmly establish in the organization, and especially the management team, a shared understanding of the value of the Web as a business asset. It must also establish agreement on how this value is to be measured.

A former senior executive in the federal public service, Chuck Belford started his own Nepean-based management consulting and management training company, Network Environment Associates, in 1994.

The hype around e-business is amazing. Every vendor is an expert. Just ask them. One of the...

Recently, two well-known Canadian firms, Holt Renfrew and La Senza, shut down their on-line retail operations. With...