Davinci Technologies Inc. is a provider of automated customer management solutions for global wireless carriers. Davinci describes its m-Care 3.6 product as designed to help wireless carriers deliver new channels of automated customer care via the Web and wireless devices. We asked Toronto-based CTO and co-founder Alan Lysne to reveal how he sees wireless playing out for their customers’ customers.
Wireless to gain value as devices and coverage improve
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Jim Love, Chief Content Officer, IT World Canada
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