Web 2.0 eyed for next-gen public service delivery

Is Web 2.0 the next big thing for government?

This was the question posed by Paul Macmillan, national public sector industry lead for Deloitte and Touche LLP, at a Web 2.0-themed technology forum held in Toronto yesterday, hosted by the Office of the Corporate Chief Technology Officer of Ontario.

“There is a clear business value in Web 2.0,” said Macmillan, who added that partnership and networks are the sources of innovation in the private sector.

For government to move forward with Web 2.0, however, MacMillan said the public sector needs to establish its core role in the context of Web 2.0 technologies.

He stressed the government needs to veer away from the industrial age concepts of organization and design, and move into the information age. “This is especially critical for the next generation of professionals who will drive the transformation of the information age organization,” he said.

Macmillan cited the Web site, earth911.org as an example of a site that demonstrates the promise of Web 2.0.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and...

Overcoming the obstacles to optimized operations

Network-driven optimization is a top priority for many Canadian business leaders...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats...

Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now