Users call for end to SAP-Oracle lawsuit

Users hope SAP AG’s admission that it inappropriately downloaded proprietary technical data from Oracle databases won’t hurt the vendor in the long run.

Customers this week said they hope the company’s admission of “inappropriate downloads” of content from Oracle Corp. databases will force the two firms into settlement talks.

SAP last Tuesday divulged that its TomorrowNow Inc. services subsidiary downloaded Oracle-owned data, but the company added that SAP personnel did not access it.

SAP was responding to a March 22 lawsuit by Oracle alleging that TomorrowNow staffers hacked into an Oracle support Web site and downloaded vast amounts of content to use in an effort to provide cut-rate support to Oracle customers.

SAP CEO Henning Kagermann said in a statement that the company is now open to a settlement with Oracle, which had charged SAP with “corporate theft on a grand scale.”

Rodney Masney, global director of IT infrastructure services at Owens-Illinois Inc. in Perrysburg, Ohio, said he doesn’t expect the admission to damage SAP’s business. “I believe this will blow over,” he said.

Masney, also president of the Americas’ SAP User Group , said that Kagermann offered assurances during a telephone conversation this week that an internal investigation is continuing and that “appropriate action” would be taken if a theft of data is discovered.

According to Masney, Kagermann acknowledged that “there were perhaps some procedures not followed, and that significantly increased the amount of data downloaded.”

Jason Lachance, manager of business analytics at LSI Logic , a maker of semiconductor storage systems and software in Colorado Springs, noted that “SAP seems to be taking the right approach in admitting fault where they believe it lies.”

Lachance said Oracle is entitled to damages if its accusations prove to be true, but he hopes the two companies can reach a settlement. “Software giants battling in the courts and press won’t lead to better ERP systems,” he said.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Cybersecurity in 2024: Priorities and challenges for Canadian organizations 

By Derek Manky As predictions for 2024 point to the continued expansion...

Survey shows generative AI is a top priority for Canadian corporate leaders.

Leaders are devoting significant budget to generative AI for 2024 Canadian corporate...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now