As the discipline of IT asset management began to evolve in the early 90s, organizations often asked: what is IT asset management and why would we want to do it – what are the benefits? In recent years, IT asset management has developed into a mature discipline, for which the potential benefits are well documented and generally understood. The challenge for many organizations continues to be how to implement IT asset management best practices that will return the promised 5 to 25 percent cost savings and other benefits.
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Jim Love, Chief Content Officer, IT World Canada