Techno-Babble Costs Communication (TBCC)

Having trouble making your words make sense to non-techies? You’re not alone. According to RHI Consulting, a division of Robert Half International Inc., Canadian CIOs rate “communication” as their number one problem in the workplace. In a survey, entitled Was it something I said?, 44 percent of 270 respondents bemoaned the gap between high-tech jargon and the end user’s understanding.

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Jim Love, Chief Content Officer, IT World Canada

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