Quebec-based energy provider recharges its IT infrastructure

For Hydro-Quebec, being a Crown corporation with no competitors does have its advantages, but that doesn’t mean it can rest on its laurels when it comes to IT. The Montreal-based public utility – the largest in Canada – has embarked on an initiative to add a more personal touch to its

customer relationship management systems.

To make it happen, Hydro-Qu

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Jim Love, Chief Content Officer, IT World Canada

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