Portal buyers struggling with adoption

Enterprise portal technology buyers are struggling with adoption, as diverse portal products target different use-cases, and customers grapple with oft-immature tools, persistent performance bottlenecks, implementation delays, cost overruns, and poor usability.

These findings were outlined in the Enterprise Portals Report, released recently by CMS Watch, an independent analyst firm that evaluates content technologies.

Based on interviews with more than 60 enterprise portal customers and integrators worldwide, the report examines enterprise portal software from the perspective of six canonical use-cases: Web Publishing, Self-service, Collaboration, Enterprise Intranet, E-business, and Enterprise Integration.

IT consultant Janus Boye, Lead Analyst on the research team, indicated that widespread challenges face portal implementation teams. “Enterprise portals really represent a point of departure for further integration,” he said, “and are typically much less out-of-the-box than licensees expect.”

The report also indicated that technology vendors target divergent use-cases, and no single platform excels across the broad spectrum of portal applications.

The report is available for purchase online from CMS Watch (http://www.cmswatch.com).

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and...

Overcoming the obstacles to optimized operations

Network-driven optimization is a top priority for many Canadian business leaders...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats...

Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now