Oracle releases newest version of CRM sales software

Oracle Corp. launched the latest version of its customer relationship management (CRM) sales application, Oracle Sales, on Wednesday. The offering includes a new application called Oracle Proposals, the company said.

Oracle Sales is a part of the Oracle E-Business Suite and according to the Redwood Shores, Calif.-based company, it automates business processes across all sales and customer interaction channels from lead to order.

According to the company, Oracle Sales includes many different applications. Included in the package are: Oracle Field Sales, an application that allows sales reps to register their prospects for marketing events directly from the sales system; Oracle TeleSales, which allows call centre agents to update their daily activities directly in their universal work queue; Oracle Sales Offline, which provides access to information and processes that was previously available online only; Oracle Quoting, an application that allows sales professionals to update quote lines within a single screen, allowing the most valuable information to be displayed; and lastly, Oracle Incentive Compensation which allows sales reps to personalize their commission plan structure.

Oracle Proposals – the newest addition to Oracle Sales – generates customer-ready personalized proposals from templates for sales workers. The application automates the process of creating customer proposals, meaning that sales professionals will have more time to focus on selling instead of dealing with sales administration activities, according to the company.

Oracle Proposals provides a list of pre-defined, pre-approved proposal templates that are available in different formats and which can be electronically sent to customers or printed out to be mailed or faxed.

The application tracks which proposals are sent to which customers allowing sales reps to monitor their interactions with their clients and the effectiveness of different proposal formats. The proposal templates can be customized and reused, said the company.

For more information about Oracle Canada, visit

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Cybersecurity in 2024: Priorities and challenges for Canadian organizations 

By Derek Manky As predictions for 2024 point to the continued expansion...

Survey shows generative AI is a top priority for Canadian corporate leaders.

Leaders are devoting significant budget to generative AI for 2024 Canadian corporate...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now