Saturday, May 21, 2022

OFT says PC industry is okay

The computer business is serving consumers well but could do better when it comes to after sales support, according to the OFT (Office of Fair Trading) which has just completed a year-long investigation into the industry.

The OFT report, Consumer IT Goods and Services, says that overall consumers are satisfied with the price and performance of PC equipment, but that the support services offered by suppliers are the greatest cause for complaint, “with telephone helplines causing the most frustration”.

While the OFT did identify the worst offenders-firms who charge as much as

Would you recommend this article?

Share

Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication. Click this link to send me a note →

Jim Love, Chief Content Officer, IT World Canada

Related Tech News

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.