There are lots of things we take for granted in desktop computing thanks to the increasing reliability of hardware – that the PC will boot, that Internet connectivity will be there and that applications will be stable.
(Well, two out of three isn’t bad….)
But stuff happens sometimes and users want to know where to start troubleshooting.
As Rick Broida writes, many PCs have an indicator light but often they’re not in places that users can easily see. He suggests a utility that puts a notification in Windows’ System Tray so it’s right in front of you.