Monday, August 15, 2022

Microsoft suffers late Wednesday night outage of Teams and integrated services

Microsoft’s cloud-based products with Teams integration suffered an outage Wednesday night and early Thursday morning Eastern time, according to a report by Bleeping Computer news service, disrupting customers in the southern hemisphere and in Europe and Asia. It was traced to what Microsoft said on its Twitter status feed was a broken connection to an internal storage service.

Users around the world reported problems accessing multiple services, including:

  • Microsoft Teams (Access, chat, and meetings)
  • Exchange Online (Delays sending mail)
  • Microsoft 365 Admin center (Inability to access)
  • Microsoft Word within multiple services (Inability to load)
  • Microsoft Forms (Inability to use via Teams)
  • Microsoft Graph API (Any service relying on this API may be affected)
  • Office Online (Microsoft Word access issues)
  • SharePoint Online (Microsoft Word access issues)
  • Project Online (Inability to access)
  • PowerPlatform and PowerAutomate (Inability to create an environment with a database)
  • Autopatches within Microsoft Managed Desktop
  • Yammer (Impact to Yammer experiments)
  • Windows 365 (Unable to provision Cloud PCs)

After the company mitigated the impact by redirecting traffic to a healthy service, it reported that functionality was mostly restored by 4 a.m. eastern time, noting that it would continue to monitor as additional regions came online.

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Jim Love, Chief Content Officer, IT World Canada

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Lynn Greiner
Lynn Greiner
Lynn Greiner has been interpreting tech for businesses for over 20 years and has worked in the industry as well as writing about it, giving her a unique perspective into the issues companies face. She has both IT credentials and a business degree.

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