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Rethinking government service delivery, while watching governments around the world retrench, brings new challenges linked under a new banner called New Public Management or NPM.

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Fawn Annan
Fawn Annanhttp://www.note2file.ca
Fawn Annan is the President and Group Publisher of IT World Canada/IDG Canada, the largest global IT media company located in 87 countries. Its global brands such as CanadianCIO and Computing Canada are written with local views for global IT issues.

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