Mall shoppers get interactive assistance from 3D agent

A shopping mall in British Columbia is the latest locale to feature a virtual customer care system to by Burnaby, B.C.-based e-business application vendor CSM Systems Corp.

The technology, ViCCi, makes use of touchscreens and an interactive 3D customer service agent to help shoppers locate stores, brands, products and services.

The shopping mall, Woodgrove Centre, is the sixth locale to deploy the Web-style technology, which CSM Systems anticipates will make a presence this year in the retail sector.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Cybersecurity in 2024: Priorities and challenges for Canadian organizations 

By Derek Manky As predictions for 2024 point to the continued expansion...

Survey shows generative AI is a top priority for Canadian corporate leaders.

Leaders are devoting significant budget to generative AI for 2024 Canadian corporate...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now