Kaseya adds more security, compliance features to IT management

Cloud Data Centre

It hasn’t taken long for cloud IT management service Kaseya to add its latest British Columbia acquisition to the company’s portfolio.

The company said Tuesday that AuthAnvil, the two-factor authentication and single sign-on identity management solution it gained with the purchase last month of Scorpion Software, is now part of Kaseya’s line with the release of version 8 of its products.

AuthAnvil’s User Authentication Suite, which already integrates with Kaseya applications, adds new capabilities: An application catalogue, which makes it easier for administrators to add apps to the list of those allowed for single sign-on, and password server workflow editor.

They are part of new features added in version 8, which Tom Hayes, the company’s vice-president of product marketing, described as “a significant enhancement, especially for security and compliance.”

Other improvements include

–quicker response of Kaseya VSA’s Remote Control. When logging into a remove desktop of server administrators can now invoke private sessions, so end user can’t see what they’re doing an possibly learn a secret. These sessions are also recorded for security and compliance purposes. Remote administrators can’t also see a session’s latency figure; if high it’s a sign there may be a problem with the connection. Finally, when connecting to a remote machine the service now leverages the processor on the client’s video card to free up resources, reducing CPU overhead, giving a sharper picture and making it easier to resolve problems.

—integration of Kaseya Traverse, a service level management platform, with VSA, the IT management platform. As a result when Traverse identifies a problem with service levels, VSA automatically generates a trouble ticket.

-more features in 365 Command, a tool for managing Microsoft online services. Added is the ability to edit Sharepoint memberships , plus the ability to extract and edit mailboxes – handy to remove and archive mailboxes for staff who leave the company.

While Kaseya is used by enterprises, as many as 70 per cent of subscribers are managed service providers who use it to remotely manage customers’ sites.

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Jim Love, Chief Content Officer, IT World Canada
Howard Solomon
Howard Solomon
Currently a freelance writer, I'm the former editor of ITWorldCanada.com and Computing Canada. An IT journalist since 1997, I've written for several of ITWC's sister publications including ITBusiness.ca and Computer Dealer News. Before that I was a staff reporter at the Calgary Herald and the Brampton (Ont.) Daily Times. I can be reached at hsolomon [@] soloreporter.com

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