Interwoven content applications get specific

Interwoven Inc. on April 23 added to its CM (content management) platform three content applications designed to solve content-related business problems with prepackaged offerings.

With the aim of reducing implementation time and decreasing the total cost of ownership of a CM system, the new applications target collaborative document management, Web application management, and CM for portals. The set of applications are built on top of Interwoven’s ECM 5 platform for developing content applications.

“[Enterprises] want to solve problems faster, with more prepackaged solutions that bring faster ROI. People don’t want to custom build all these things,” said John Van Siclen, president and COO of Interwoven in Sunnyvale, Calif.

Specifically, TeamDoc is document management software that lets a departmental team or a larger enterprise-wide group share, search, and approve documents within a collaborative workspace. Features such as Document Dashboard, which provides a single view of documents within an organization, and EasyRoute, for streamlining the approval process, can boost ROI by increasing the efficiency of departments, according to Interwoven.

TeamCode software, meanwhile, provides a collaborative environment for developers to manage the intersection of code and content in Web-based applications. As portals and Web services take off, there is an increased need for collaboration between technical developers and content mangers as well as the ability to manage code and assets in one repository, Van Siclen said.

Furthermore, aiming to drive the full ROI from portal initiatives, TeamPortal is designed to integrate enterprise-class CM quickly into portals, company officials said.

Portals can be built without CM, but as the scope of the portal expands it is a challenge to manage multiple content contributors and keep portal content fresh, Van Siclen said.

“Building portals without CM is difficult, with trying to figure out personalization rules, what version of portlets are out there, context, and different asset types that all need to be managed in a consistent manner,” he said.

Another CM vendor eyeing the enterprise bottom line, Documentum Inc. next week plans to release an extension to its CM platform designed to organize the indexing and linking of content residing in multiple disparate systems. The product, Documentum Content Intelligence Services, can reduce costs and improve ROI by providing faster searches, more content reuse, and easier content navigation, according to Documentum officials in Pleasanton, Calif.

Exploring links between CM and Web services, Interwoven next month plans to detail its plans to Web services-enable its CM platform. The initiative aims to componentize content services, allowing enterprises to leverage the Interwoven 5 platform via XML and SOAP (Simple Object Access Protocol), according to Van Siclen.

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Jim Love, Chief Content Officer, IT World Canada

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