Gaming enlivens Cisco workplace training

All work and no play is bad for the health, but the future is looking more playful with games increasingly being used in workplace training, according to Cisco’s director of certifications, Don Field.

Cisco has this week launched its latest, free online game in a series of technology learning games developed by Insite Interactive. This offering, Cisco Secure Volunteer, aims to help networking professionals learn VPN skills in the context of a real-life setting based on a non-profit organization called NetHope.

Each player joins NetHope as a ‘volunteer’ to set up VPN connectivity for enabling relief workers in the field to securely share information with headquarters. The player moves through virtual rooms in the game and interacts with fictitious characters to configure a Cisco VPN concentrator.

“Recent research indicates the average 21 year-old has played 10,000 hours of video games. Studies show that adults learn and retain more in courses that incorporate such game elements as competitive scoring, increasingly difficult player levels and fantasy role-playing,” a Cisco spokesperson said.

Field said the games also attract more people to the Cisco learning community, expose specialist and advanced market areas and provide valuable employee development.

If managers are not having success getting their staff to read the user manuals, they could get them to play the games instead, he said.

Field admitted there are some barriers to having games accepted in the workplace as valid and valuable training.

“But I would like to think that the content of the games is compelling enough so that if a manager walks by, rather than trying to hide the screen, an employee might say ‘hey, come on over and take a look at this’.”

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and...

Overcoming the obstacles to optimized operations

Network-driven optimization is a top priority for many Canadian business leaders...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats...

Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now