A global survey conducted by the Economist Intelligence Unit (EUI) for AT&T recently concluded that 48 per cent of companies surveyed worldwide have implemented IP convergence, compared to 37 per cent in Canada. There was a silver lining, however: Canadian businesses were found to be more inclined than other countries’ businesses to look beyond the bottom line when it comes to network convergence.

This makes the story of AT&T and its over ten-year relationship with Whirlpool all the more relevant. AT&T Canada worked with Alexei Petrov, Whirlpool’s